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Recommendations while upgrading Team Server

Summary

In the below sections, we are going to review some recommendations to have a successful upgrade which can be a time-consuming process. 

It is important to understand that Repository is a server-side model management system that solves the day-to-day challenges of modeling in a team environment, where model collaboration, versioning, security and component reuse are vital which allows team members to share and re-use assets across projects.

All these objects (diagrams, images, users, and more) are stored in form of metadata in the Repository database, also any process with them (publications, check-in/out, creating users and more) are all represented in queries that are run against the database.

Knowing the above information will help understand that the whole upgrade procedure rests mostly on making sure the database server is stable and does not drop connections while running the necessary queries for that, this will need to be reviewed by the company’s DBA team.

Setting up environment

Performing the upgrade

Once you have curated all the recommendations, please refer to this documentation and follow it step by step just like the first installation was:

https://docwiki.embarcadero.com/TeamServer/ERStudio/210/en/Install_and_Configure_Team_Server_and_Repository

Below I will leave some notes on that on my experience are necessary to understand the process:

  • Running the installer: If you receive errors while performing this action there are two commons issue that you need to take care of:
    • Make sure the user running it as administration privileges and read/write on installation folders
    • There is also the possibility that due Windows apps administration in general the installation files are corrupted causing problems to install/uninstall, we have some steps for that here in Support please reach us out.
  • Launching the Configurator: Users will need to run this via browser, make sure yours is up to date. Also, sometimes the Launch Configurator shortcut may not work to avoid long waits simply use direct URL with explicit port: http://<server-name>:<port>/Configurator/Login
  • Installation Options: On any upgrade you will always select ‘Upgrade or connect to an existing database’ including when you are hosting the application server on a different machine, the other option will entirely wipe the database as a fresh one so please avoid selecting it.

As per remaining steps, I think the documentation article covers them very well as they are mostly environment details that will require other teams involvement to guarantee that everything is filled correctly, if you are receiving any error on this you can verify Configurator.log located on <InstallDir>\Idera\Idera Team Server “version”\logs, or open up a support case for further guidance.

If you need additonal assistance, please contact Support.
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