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All You Need To Know On How Licensing Works In ER/Studio

Description

Embarcadero offers a variety of licensing options so organizations can more easily manage their software. Workstation licenses are perfect for individual users, while the network-based named and concurrent licensing options provide a flexible, cost-effective solution for organizations with a larger number of users, who want the ability to share and manage a pool of licenses.

Types of Licenses

Workstation

This type of license uses a 20 digit License Serial Number that requires to have an Embarcadero Developer Network Account (EDN account) to register ER Studio or any other Idera/Embarcadero software.
You may create an EDN account via: https://my.embarcadero.com/#login
A Workstation (aka Named) license is for use by one person. It is not intended to be shared by multiple users. For more information, see Registering a Workstation License after Application Startup. Also, this type of license does not require installation of a license server.

Network Concurrent

Network Concurrent licenses are managed through the License Server, and it requires to host the License Certificate Number with its Network Credentials provided with your purchase.Login name: acct-###########Password:  ###########This type of license provides multiple users with the flexibility of using any Embarcadero product, but each user will only acquire a license when the application or feature is open. This license option tracks the number of simultaneous users. If the number of simultaneous users exceeds the number of purchased licenses, anyone who subsequently tries to start the software is denied access. Network Concurrent licenses are only valid for the geographic region in which they are sold. Global contracts can be purchased on a contractual basis. Please contact your sales representative for more information.

Network Named

A Network Named User license is similar to Workstation licensing in that a license is designated to an individual. Licenses are managed over a network using a License Server. An administrator installs the License Server in a central location on your network where users are authorized to operate the product, and host the License Certificate Number with its Network Credentials provided with your purchase .

Login name: acct-###########
Password:  ###########

The Network Named User is permitted access to that license at all times but may be restricted by the Administrator, if required. This option has many advantages including centralized administration, fast and easy provisioning and de-provisioning of software assets, and asset management features including usage reports.

Common errors with Workstation Licenses: 

  • Registration Limit has been reached – Please contact support to request a Registration limit increase.
  • Another user is registered under the specified serial number – an existing user is registered to license serial number. Please contact support to request a License Transfer. 
  • Invalid login name, email, or password – please make sure you are using the proper account email address or login to register the product. If you have previously registered the product please go to the Registered Products Portal (https://my.embarcadero.com/#login)  > Log in > Click on the key icon to verify you have the license registered with that account. If not please contact support. 

Common errors with Network Licenses and the ELC:

  • Could not resolve the license server’s hostname (2:11,0,0,0) – The server is not visible from the client’s IP address.
  • Username does not have permissions (2:9,0,0,0) – The user does not have permission to use the specified product/version.
  • Maximum number of users already reached (2:3,0,0,0) – All licenses are in use; no licenses are available. Try again when another client product exits. 
  • Cannot connect to license server (2:4,0,0,0) – The ELC is down or the TCP port 5567 is closed. 
  • Cannot connect to backup license server (2:18,0,0,0) – The Backup ELC is down or cannot communicate with the master ELC server.
If you need additonal assistance, please contact Support.
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